Customer service is the name of the game in business. How do organizations, large or small, combat the influx of customer service issues? The answer is call center services.
Call center or answering services significantly add to the customer service experience. They can add twenty-four services, personalized experiences, appointment services, and lead generation.
What is an Answering Service?
The purpose of answering or call center services is to provide a premier customer service experience to all customers at all times. The perks of an experienced and dedicated customer service team are:
24/7 service
Chat options
Appointment services
Purchase solutions
Why is an Answering Service Important to a Business?
Any form of marketing, traditional marketing, digital marketing, direct marketing, or SaaS marketing, provides advertising, brand development, brand awareness, business development, lead generation, and other services to the business.
Whichever way a customer found the business, it stemmed from marketing efforts. But finding a customer is not the hard part. Keeping a customer is. The best way to a customer’s loyalty is through customer service. That is why answering or call center services are vital to a business’s operations.
Answering or call center services can be insourced or outsourced from business departments. As a customer service division, answering and call center services are also a marketing function. And marketing, as we know, is an integral part of any organization.
When answering or call center services are insourced, the budget can grow exponentially. Insourced customer service agents are expensive. Customer service is often an entry-level job that requires training. Some businesses do not have the money or the time for that level of effort.
Businesses can instead focus on outsourcing answering or call center services to skilled professionals.
This can be a crucial resource for any company. Large companies benefit from these services by providing efficient, top-notch service and the latest industry technology for customer communication. Small businesses are not left out. Answering or call center services to help provide credibility through 24/7 service and swift response times.
Minimize your business’s responsibility. Consider an answering service with us today!
Answering Service Pricing Tiers
Outsourced answering or call center services are less expensive than insourced teams. But, you still have to pay for the privilege.
Pricing for our answering services comes in three-tier options, Bronze, Silver, and Gold. All tiers include customized scripts, live chats, and secure online connections via website or app. Each tier has an additional setup fee of $89.
$325
+ Setup fee of $ 49.99
Entry
The Bronze tier includes “200” minutes and
- Customizable scripting
- Secure desktop & mobile app
- Calendar & CRM integration
- Appointment scheduling
- Live chat support
- $1.95 per additional minute
$350
No setup fee
Growth
The Silver tier includes “300” minutes and:
- Customizable scripting
- Secure desktop & mobile app
- Calendar & CRM integration
- Appointment scheduling
- Live chat support
- $1.65 per additional minute
$475
+ Setup fee of $ 49.99
Standard
The Gold tier includes “375” minutes and:
- Customizable scripting
- Secure desktop & mobile app
- Calendar & CRM integration
- Appointment scheduling
- Live chat support
- $1.65 per additional minute
Purchase an Answering Service Today
The key to improving your business’s marketing is outsourced resources. Marketing plans and marketing strategy are only half the battle. A marketing agency, call center services, appointment services, etc., help your business run smoother. Do not micromanage; delegate.
Your marketing needs an answering service. Just look at the market research! Contact us today for a consultation. Learn how our answering service can directly affect the growth of your business.
Larger Plans
550 minutes
- $ 650 per month
- + $49.99 setup fee
- $1.65 per additional min.
750 minutes
- $ 875 per month
- + $49.99 setup fee
- $1.65 per additional min.
950 minutes
- $ 1,100 per month
- + $49.99 setup fee
- $1.65 per additional min.
1,200 minutes
- $ 1375 per month
- + $49.99 setup fee
- $1.65 per additional min.
1,500 minutes
- $ 1725 per month
- + $49.99 setup fee
- $1.65 per additional min.
2,500 minutes
- $ 2875 per month
- + $49.99 setup fee
- $1.65 per additional min.
5000 minutes
- $ 5750 per month
- + $49.99 setup fee
- $1.65 per additional min.
7500 minutes
- $ 8625 per month
- + $49.99 setup fee
- $1.65 per additional min.
9,000 minutes
- $ 10,350 per month
- + $49.99 setup fee
- $1.65 per additional min.
15,000 minutes
- $ 17,250 per month
- + $49.99 setup fee
- $1.65 per additional min.
25,000 minutes
- $ 28,750 per month
- + $49.99 setup fee
- $1.65 per additional min.
50,000 minutes
- $ 57,250 per month
- + $49.99 setup fee
- $1.65 per additional min.
100,000 minutes
- $ 114,500 per month
- + $49.99 setup fee
- $1.65 per additional min.
Larger Plans
550 minutes
- $ 650 per month
- + $49.99 setup fee
- $1.65 per additional min.
750 minutes
- $ 875 per month
- + $49.99 setup fee
- $1.65 per additional min.
1,200 minutes
- $ 1,375 per month
- + $49.99 setup fee
- $1.60 per additional min.
950 minutes
- $ 1,100 per month
- + $49.99 setup fee
- $1.65 per additional min.
1,500 minutes
- $ 1,725 per month
- + $49.99 setup fee
- $1.60 per additional min.
2,500 minutes
- $ 2,875 per month
- + $49.99 setup fee
- $1.60 per additional min.
5000 minutes
- $ 5,750 per month
- + $49.99 setup fee
- $1.50 per additional min.
7500 minutes
- $ 8,625 per month
- + $49.99 setup fee
- $1.50 per additional min.
9,000 minutes
- $ 10,350 per month
- + $49.99 setup fee
- $1.50 per additional min.
15,000 minutes
- $ 17,250 per month
- + $49.99 setup fee
- $1.50 per additional min.
25,000 minutes
- $ 28,750 per month
- + $49.99 setup fee
- $1.50 per additional min.
50,000 minutes
- $ 57,250 per month
- + $49.99 setup fee
- $1.50 per additional min.
100,000 minutes
- $ 114,500 per month
- + $49.99 setup fee
- $1.50 per additional min.